Hales Corners Power Outage (2024)

FAQs

How do I check a power outage in my area? ›

Most plumbing does not require electricity so thankfully your toilet will still work! The downside to a power outage is that if you have to shower, keep it short! The water heater only holds so much hot water and some citywide systems use electricity to pump sewage to facilities so it could get backed up quickly.

Check your electric service status or report an outage online – or call 800-662-4797. Note: We cannot accept text messages or email for outages or emergencies.

Report outage / check status

App. 800-662-4797.

Outages typically last 1-2 hours.

Keep refrigerator and freezer doors closed. If the doors stay closed, food will stay safe for up to: 4 hours in a refrigerator. 48 hours in a full freezer; 24 hours in a half-full freezer.

Fill the Tub

Your city water supply is likely to go down as soon as the power goes out. Therefore, you might experience a water shortage in your home. Also, natural disasters like flood might contaminate water, making it unsafe during a power outage. It would be wise to fill your bottles, buckets and tub with water.

Depending on the amount of water remaining in the pipes, you might be able to flush your toilet several times while the power is out. Eventually, however, your tank won't fill up anymore because the pumps are down. When this happens, you will need to flush your toilet manually by pouring in a bucket of water.

If you experience a power cut that you weren't expecting, you can report it by calling 105.

Utility service disconnection can be scheduled in vacant units when human health or property is not threatened. Utility service disconnection also may occur when customers fail to pay their energy bills or fail to make payment arrangements.

How to stay warm in a power outage? ›

Wear several layers of light weight, warm clothing rather than one layer of heavy clothing. Wear hats, mittens, and blankets indoors. Close curtains and cover windows and doors with blankets. Everyone should try to stay together in one room, with the door closed, to keep in body heat.

If a utilities issue and you are in Los Angeles Department of Water & Power (LADWP) territory (City of Los Angeles), visit LADWP.com Outage Information page or call 1(800) 342-5397.

24-Hour Electric Emergency ................................................ 800-450-7240 24-Hour Gas Emergency .......................................................

Reporting Emergencies

If we do not have your correct number, fill out the Change Phone/Billing Address form online or give us a call at 336-883-3111 during regular office hours. By having your correct phone number on file, you can report a power outage online or through our automated system easily and quickly.

Use a receptacle voltage tester by plugging the device into the outlet. The lights on the device will come on to indicate the presence of a live electrical current. Test an electrical outlet with a non-contact voltage tester by holding the tester about an inch away from the short slot on the outlet.

Depending on the amount of water remaining in the pipes, you might be able to flush your toilet several times while the power is out. Eventually, however, your tank won't fill up anymore because the pumps are down. When this happens, you will need to flush your toilet manually by pouring in a bucket of water.

Televisions, computer equipment, game consoles, fans, lights and all other smaller appliances should be unplugged, especially if they were in use when the power went out. Larger appliances, such as refrigerators, should not be unplugged.